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  2. B2B/B2C Marketplacer Connector by Amitech Group

B2B/B2C Marketplacer Connector by Amitech Group

Welcome! You can raise a request for B2B/B2C Marketplacer Connector using the options provided.

Report a bug

Tell us the problems you're experiencing

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, multiple selections available,

Specify 'Shopify' or 'BigCommerce' depending on the platform you use

Summarize the bug briefly.

Please provide details of the problems you are having.

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